Privacy Policy

Effective Date: January 3, 2026

Deepmark ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://thedeepmark.com/, in compliance with the Kingdom of Bahrain’s Law No. 30 of 2018 with respect to Personal Data Protection (PDPL).

1. Data Controller

For the purposes of the PDPL, the "Data Controller" responsible for your personal data is:

Deepmark Almatrook Building, Floor 8 Diplomatic Area, Manama Kingdom of Bahrain

2. Information We Collect

We collect personal data to provide our branding, design, and marketing services effectively.

A. Information You Provide Voluntarily

When you use our "Let's Talk" or contact forms, we may collect:

• Identity Data: Name, Company Name.

• Contact Data: Email address, Phone number.

• Business Data: Project briefs, budget estimates, and service requirements.

B. Information Collected Automatically

When you access our website, we may collect technical data such as:

• IP address (to monitor security and traffic).

• Browser type and operating system.

• Usage data (pages visited, time spent on the site) via cookies (see Section 6).

3. Legal Basis for Processing

Under Bahrain’s PDPL, we only process your personal data when we have a lawful basis to do so:

• Consent: When you voluntarily submit a contact form or subscribe to a newsletter.

• Performance of a Contract: To fulfill our obligations if you engage us for a branding or marketing project.

• Legitimate Interests: To improve our website, prevent fraud, and manage our business operations.

4. How We Use Your Data

We use your data for the following specific purposes:

• Communication: To respond to your inquiries and "New Project" requests.

• Service Delivery: To manage client accounts and deliver agreed-upon creative services.

• Marketing: To send you updates or portfolios of our recent work (only if you have opted in). You may object to direct marketing at any time.

• Security: To protect our website and infrastructure.

5. Data Sharing and International Transfers

As an agency with a presence in Bahrain and Qatar, we may share data internally between our offices for administrative and operational purposes.

• Third-Party Processors: We may use trusted third-party service providers (e.g., hosting services, email platforms) to support our operations. We ensure these providers comply with strict confidentiality and security standards.

• International Transfers: If we transfer personal data outside the Kingdom of Bahrain (e.g., to our Qatar office or cloud servers), we do so in accordance with Articles 12 and 13 of the PDPL, ensuring adequate protection levels are in place.

6. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings,though this may affect some website functionality.

7. Your Rights (Under Bahrain PDPL)

As a data subject in Bahrain, you have specific rights regarding your personal data:

• Right to Access: You may request confirmation of whether we are processing your data and ask for a copy of it.

• Right to Rectification: You may request that we correct inaccurate or incomplete data.

• Right to Object: You have the absolute right to object to the processing of your data for direct marketingpurposes.

• Right to Erasure (Blocking/Deletion): You may request the deletion or blocking of your data if the processing causes unwarranted damage or distress, or if the purpose for processing has ceased.

• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@thedeepmark.com. We will respond to your request within the timeframe stipulated by the PDPL (usually 10 working days).

8. Data Security

We implement appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.

9. Contact Us

If you have questions about this policy or how we handle your data under Bahraini law, please contact us:

Deepmark (Bahrain) Almatrook Building, Floor 8 Diplomatic Area, Manama Kingdom of Bahrain Phone: +973 36705070 Email: hello@thedeepmark.com

Deepmark (Qatar) Tornado Tower, Floor 22 West Bay, Doha, Qatar Phone: +974 33090999